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We're here to help! Reach out to our team for support, questions, or feedback about PreviewMyBaby.
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Response Time
- • Support inquiries: Within 24 hours
- • Refund requests: Within 48 hours
- • Legal matters: Within 72 hours
Company Information
Legal Company Name
GUI BENITEZ SERVICOS LTDA
Trading Name
PreviewMyBaby
CNPJ
37.886.636/0001-92
Country
Brazil
Business Address
R. Cândido Fontoura, 575 - 809B
São Paulo - SP, 05583-070
Brasil
Jurisdiction
São Paulo, Brazil
Currency Information
All prices are displayed in USD (US Dollars). Brazilian customers will be charged the equivalent amount in BRL according to current exchange rates at the time of purchase.
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to support emails within 24 hours, often much faster. Refund requests are handled within 48 hours, and legal matters within 72 hours.
What information should I include in my support request?
Please include your account email, order/transaction ID (if applicable), a detailed description of the issue, and any relevant screenshots. This helps us resolve your issue faster.
Do you offer phone support?
Currently, we provide support exclusively through email to ensure we can properly track and resolve all inquiries. This also allows us to provide detailed written responses and maintain a record of our communication.
What languages do you support?
We provide support in English and Portuguese to serve our global customer base effectively.
© 2026 GUI BENITEZ SERVICOS LTDA. All rights reserved.
Trading as PreviewMyBaby | CNPJ: 37.886.636/0001-92 | Brazil
Entertainment service • Not medical advice • For illustrative purposes only